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    Bank selection criteria in the banking industry: An empirical investigation from customers in Romanian cities
    (ACADEMIC JOURNALS, 2011) Katircioglu, Salih Turan; Tumer, Mustafa; Kilinc, Ceyhun
    The present study investigates bank selection criteria of customers in Romania. A total of 248 bank customers responded to the bank selection instrument in two main cities of Romania: Bucharest and Constanta. "The number of ATM (automatic teller machines) booths" has been found to be the most important selection criteria for bank customers from Romania. This study has also shown that providing extensive ATM services, availability of telephone and internet banking, giving personal attention to customers, reputation and image of the banks, confidentiality of the bank for customer records, appearance of staff to be presentable and the number of branch offices around the country are all the most important factors that Romanian people give attention to. Finally, the results of this study have also shown that Romanian people give little attention to mass media advertisement, gifts provided by banks, fast and efficient service and recommendation by other people in their environment. Finally, bank selection criteria statistically differ across cities and income levels in Romania. This shows that people in different cities and in different income groups have different preferences of bank selection criteria in Romania.
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    Estimating tourism-induced energy consumption and CO2 emissions: The case of Cyprus
    (PERGAMON-ELSEVIER SCIENCE LTD, 2014) Katircioglu, Salih Turan; Feridun, Mete; Kilinc, Ceyhun
    The present study investigates the long-run equilibrium relationship among international tourism, energy consumption, and carbon dioxide emissions (CO2), and the direction of causality among these variables in the case of a small island, Cyprus, which attracts more than 2 million international tourists every year. Results from "tourism-induced models" reveal that international tourism is in a long-run equilibrium relationship with energy consumption and carbon dioxide emissions; international tourist arrivals have positive, statistically significant, and inelastic impacts on the level of energy consumption and carbon dioxide emissons (which means negative impact for climate change). Error correction models reveal that carbon dioxide emission converges to its long-term equilibrium path by 95.4 percent speed of adjustment through the channels of tourism and energy consumption while, on the other hand, energy consumption converges to its long-term equilibrium path by 13.5 percent speed of adjustment through the channels of tourism and CO2 emissions. Finally, the major finding from conditional Granger causality tests is that international tourism is a catalyst for energy consumption and for an increase in the level of carbon dioxide emissions in Cyprus. (C) 2013 Elsevier Ltd. All rights reserved.