Yazar "Ozilhan, Derya" seçeneğine göre listele

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    The Effect of Employee Relationships and Knowledge Sharing on Employees' Performance: An Empirical Research on Service Industry
    (ELSEVIER SCIENCE BV, 2014) Kuzu, Omur Hakan; Ozilhan, Derya
    The businesses may catch some opportunities in competition area with the satisfaction of both internal customers and the external customers and they can increase their profitability. In today, the businesses know that employees are the major assets of an organization. It is essential that the employees perform together as a collective unit and contribute equally towards the realization of a common goal. Therewithal if the relationship between employees and sharing of the knowledge is good the employees' performance can be good in businesses. The aim of this study is to make an attempt the service employees' performance in hotels. Hereby this study has been conducted in a five star hotel. Surveying method has been used in order to collect data. The employees of this hotel participated in the survey. Finally the results and suggestions related to the analysis results have also been introduced in the study. (C) 2014 The Authors. Published by Elsevier Ltd.
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    Manufacturing and business performance in small and medium sized enterprises of the textile and automotive supply industry
    (BILGESEL YAYINCILIK SAN & TIC LTD, 2011) Gules, Hasan Kursat; Turkmen, Mevhibe; Ozilhan, Derya
    Manufacturing and business performance in small and medium sized enterprises of the textile and automotive supply industry Companies have to develop unique corporate strategies and functional strategies supporting the corporate ones in order to increase company performance and gain competitive advantage against their rivals in the hyper-scale competition area. In this context, a unique manufacturing strategy which is based on business specific competences since it is very hard to duplicate by the rivals has a strategic importance in gaining a sustainable competitive advantage. The main function of the manufacturing strategy is to positively influence the manufacturing performance, and thus the business performance, by combining the manufacturing skills that would support the competitive strategies. In this study, the impact of the manufacturing performance, which emerges based on strategic manufacturing practices, on the business performance was investigated. It was determined through the findings obtained through the data from 180 small and medium sized enterprises operating in textile and automotive supply industries that strong correlation between manufacturing performance and business performance.