Doğum için başvuran gebelerin empatik iletişim beklentilerinin ebeler tarafından karşılanma durumu
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Tarih
2014
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info:eu-repo/semantics/openAccess
Özet
Amaç: Çalışma doğum için başvuran gebelerin empatik iletişim açısından ebelerden beklentileri ve bu beklentilerin karşılanma durumunu değerlendirmek amacıyla tanımlayıcı olarak yapılmıştır. Gereç ve yöntem: Çalışma Konya Dr. Faruk Sükan Doğum ve Çocuk Hastalıkları Hastanesi doğum servisine 1 Aralık 2012 - 1 Şubat 2013 tarihleri arasında doğum yapmak üzere başvuran, çalışmaya katılmayı kabul eden 200 gönüllü gebe ile yapılmıştır. Verilerin toplanmasında; 30 soruluk anket formu ve gebelerin, ebelerden beklentilerini ve gerçekte yaşadıklarını değerlendirmek amacıyla Tutum Anketi kullanılmıştır. Bulgular: Çalışmaya katılan gebelerin yaş ortalaması 25.745.74 yıl idi. Gebelerin tüm empatik iletişim özelliklerine yüksek düzeyde önem verdikleri ve ebelerden beklentilerinin oldukça yüksek olduğu belirlenmiştir (4.260.52). Buna karşılık gerçekte yaşadıklarından duydukları memnuniyet düzeyi ise oldukça düşük olup (3.570.56), aradaki fark istatistiksel olarak anlamlı bulunmuştur (p0.05). Ebelerin "saygılı davranma" özelliği gebelerin birinci sırada önem verdikleri bir empatik iletişim özelliğidir (4.730.52). Ancak, gebelerin deneyimlerine göre ebelerden karşılanan en yüksek iletişim özelliği ise "iyi ve temiz giyinme" olarak bulunmuştur (4.180.73). Sonuç: Ebelerin özellikle, saygılı davranma, güler yüzlülük ve ilgi açısından gebelerin beklentilerini karşılayacak iletişim uygulamalarını geliştirmelerinin gerekliliği söz konusudur
Objective: The study was descriptively undertaken in order to assess expectations of the pregnant women who presented to the hospital to give birth from midwives in terms of empathic communication and to detect the level at which their expectations were met. Materials and methods: The study was conducted with 200 voluntary pregnant women who accepted to participate in the study and presented to Maternity Ward of Konya Dr. Faruk Sükan Maternity Hospital in order to give childbirth between the 1st of December 2012 and the 1st of February 2013. For the data collection; a questionnaire form of 30 questions and Attitude Scale that explored their expectations from midwives and their actual experiences with midwives were used. Results: The mean age of the pregnant women was 25.74±5.74 years. It was found out that pregnant women paid much attention to all of the communicational aspects and their expectations from midwives were high (4.26±0.52). Yet, satisfaction levels of actual experiences they had with midwives was met were rather low (3.57±0.56). The difference between was statistically significant (p<0.05). Midwives' "acting respectfully" was the most emphasized empathic communication aspect expressed by the pregnant women (4.73±0.52). However; according to the pregnant women's actual experiences with midwives, the most valued communicational aspect of midwives was "wearing neat and clean clothes" (4.18±0.73). Conclusion: It is necessary for midwives to adopt communicational skills such as being respectful, having a cheerful and showing interest in order to meet the expectations of the pregnant women
Objective: The study was descriptively undertaken in order to assess expectations of the pregnant women who presented to the hospital to give birth from midwives in terms of empathic communication and to detect the level at which their expectations were met. Materials and methods: The study was conducted with 200 voluntary pregnant women who accepted to participate in the study and presented to Maternity Ward of Konya Dr. Faruk Sükan Maternity Hospital in order to give childbirth between the 1st of December 2012 and the 1st of February 2013. For the data collection; a questionnaire form of 30 questions and Attitude Scale that explored their expectations from midwives and their actual experiences with midwives were used. Results: The mean age of the pregnant women was 25.74±5.74 years. It was found out that pregnant women paid much attention to all of the communicational aspects and their expectations from midwives were high (4.26±0.52). Yet, satisfaction levels of actual experiences they had with midwives was met were rather low (3.57±0.56). The difference between was statistically significant (p<0.05). Midwives' "acting respectfully" was the most emphasized empathic communication aspect expressed by the pregnant women (4.73±0.52). However; according to the pregnant women's actual experiences with midwives, the most valued communicational aspect of midwives was "wearing neat and clean clothes" (4.18±0.73). Conclusion: It is necessary for midwives to adopt communicational skills such as being respectful, having a cheerful and showing interest in order to meet the expectations of the pregnant women
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24
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1
