An advanced online appointment system for hairdressers and barbers to communicate seamlessly with their customers
Yükleniyor...
Tarih
2024
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Selçuk Üniversitesi
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
One of the biggest problems faced by busy modern people today is not being able to keep up with the pace of time. It can sometimes be difficult to make an appointment during the day to go to the hairdresser and barber, which is one of our basic needs. Potential customers of hairdressers and barbers may not be able to come to the workplace during working hours. They may want to make an appointment in their own free time and at convenient times. In this study, an advanced online appointment system was developed for hairdressers and barbers. With the developed application, customers can easily make appointments and cancel their appointments when necessary. In addition, a penalty system is applied to customers for canceled and missed appointments according to the determined rules. Customers in this situation cannot make new appointments for a certain period of time. Additionally, the application has dynamic functions such as searching for hairdressers, managing employees and setting working hours. With the appointment management developed in this application, the workload of hairdressers and barbers is alleviated and customer satisfaction is increased. Thanks to the detailed management features in the system, business owners can track their employees and customers more effectively. The online appointment system contributes to the digitalization process by replacing traditional methods and thus increases the competitiveness of businesses.
Açıklama
Anahtar Kelimeler
Barber, Hairdresser, Appointment System, Berber, Kuaför, Randevu Sistemi
Kaynak
Selcuk University Journal of Engineering Sciences
WoS Q Değeri
Scopus Q Değeri
Cilt
23
Sayı
2
Künye
Avuçlu, E., Taptal, K. (2024). An advanced online appointment system for hairdressers and barbers to communicate seamlessly with their customers. Selcuk University Journal of Engineering Sciences, 23 (2), 42-47.
