The effects of organisational silence on work alienation in service enterprises

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dc.contributor.authorCetinkaya A.S.
dc.contributor.authorKarayel S.
dc.date.accessioned2020-03-26T20:20:02Z
dc.date.available2020-03-26T20:20:02Z
dc.date.issued2019
dc.departmentSelçuk Üniversitesien_US
dc.description.abstractHuman resources are one of the most important resources for organisations in the current competitive work environment. However, this resource may, consciously or not, be treated in a way that may drive it into silence at organisations, and in result, alienation. This quantitative study aimed to determine the relationship between organisational silence and employee alienation at organisations. In this context, human-intensive service sectors, mainly health and tourism and hospitality sectors, were surveyed, and 425 valid responses were obtained from randomly selected employees working at such service providing organisations. The data were analysed by explanatory factor analysis and linear regression modelling. The results revealed that there was a significant relationship between organisational silence and alienation. Organisations get the highest potential of available human resources more when the factors that drive employees into silence are eliminated. Copyright © 2019 Inderscience Enterprises Ltd.en_US
dc.identifier.doi10.1504/IJEBR.2019.103099en_US
dc.identifier.endpage498en_US
dc.identifier.issn1756-9850en_US
dc.identifier.issue4en_US
dc.identifier.scopusqualityQ3en_US
dc.identifier.startpage480en_US
dc.identifier.urihttps://dx.doi.org/10.1504/IJEBR.2019.103099
dc.identifier.urihttps://hdl.handle.net/20.500.12395/38486
dc.identifier.volume18en_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherInderscience Publishersen_US
dc.relation.ispartofInternational Journal of Economics and Business Researchen_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.selcuk20240510_oaigen_US
dc.subjectBusiness researchen_US
dc.subjectHealth servicesen_US
dc.subjectHospitality servicesen_US
dc.subjectOrganisational silenceen_US
dc.subjectService enterprisesen_US
dc.subjectTourism servicesen_US
dc.subjectWork alienationen_US
dc.titleThe effects of organisational silence on work alienation in service enterprisesen_US
dc.typeConference Objecten_US

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