THE EMPIRICAL EVIDENCE OF CUSTOMERS' LOYALTY FOR SMART PHONE APPLICATIONS USE ON TOURISM SECTOR IN TURKEY

Basit Öğe Kaydı
dc.contributor.authorZerenler, Muammer
dc.contributor.authorIsiklar, Zeynep Ergen
dc.contributor.authorCagliyan, Vural
dc.date.accessioned2020-03-26T19:43:00Z
dc.date.available2020-03-26T19:43:00Z
dc.date.issued2017
dc.departmentSelçuk Üniversitesien_US
dc.description21st International Scientific Conference on Economic and Social Development -- MAY 18-19, 2017 -- Belgrade, SERBIAen_US
dc.description.abstractRapid developments in technology provided a proper environment for information and communication technology to evolve effectively and fastly (Huarng, 2011; Kim & Huarng, 2011). These technological innovations complete each other to meet consumers' needs (Huarng, 2015; Thakur & Hale, 2013), which cause new challenges in terms of service innovation to service providers in the business environment (Huarng & Ribeiro-Soriano, 2014; Ribeiro-Soriano & Huarng, 2013). As the service providers offer smart application to meet consumers' needs, understanding the impacts of consumer responses to service innovation on customer loyalty is crucial to service providers in the smart application context.en_US
dc.description.sponsorshipVarazdin Dev & Entrepreneurship Agcy, John Naisbitt Univ, Univ N, Univ Warsaw, Fac Management, esden_US
dc.identifier.endpage662en_US
dc.identifier.issn1849-7535en_US
dc.identifier.startpage656en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12395/35576
dc.identifier.wosWOS:000418819000071en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.language.isoenen_US
dc.publisherVARAZDIN DEVELOPMENT & ENTREPRENEURSHIP AGENCYen_US
dc.relation.ispartofECONOMIC AND SOCIAL DEVELOPMENTen_US
dc.relation.ispartofseriesInternational Scientific Conference on Economic and Social Development
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.selcuk20240510_oaigen_US
dc.subjectCustomer Loyaltyen_US
dc.subjectTourism Sectoren_US
dc.subjectSmart Phone Useen_US
dc.titleTHE EMPIRICAL EVIDENCE OF CUSTOMERS' LOYALTY FOR SMART PHONE APPLICATIONS USE ON TOURISM SECTOR IN TURKEYen_US
dc.typeConference Objecten_US

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