Factors Impacting the Intention to Use Emergency Notification Services in Campus Emergencies: An Empirical Investigation

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dc.contributor.authorAda, Serkan
dc.contributor.authorSharman, Raj
dc.contributor.authorHan, Wencui
dc.contributor.authorBrennan, Joseph A.
dc.date.accessioned2020-03-26T19:24:15Z
dc.date.available2020-03-26T19:24:15Z
dc.date.issued2016
dc.departmentSelçuk Üniversitesien_US
dc.description.abstractResearch problem: This study investigates the factors influencing students' intentions to use emergency notification services to receive news about campus emergencies through short-message systems (SMS) and social network sites (SNS). Research questions: (1) What are the critical factors that influence students' intention to use SMS to receive emergency notifications? (2) What are the critical factors that influence students' intention to use SNS to receive emergency notifications? Literature review: By adapting Media Richness theory and prior research on emergency notifications, we propose that perceived media richness, perceived trust in information, perceived risk, perceived benefit, and perceived social influence impact the intention to use SMS and SNS to receive emergency notifications. Methodology: We conducted a quantitative, survey-based study that tested our model in five different scenarios, using logistic regression to test the research hypotheses with 574 students of a large research university in the northeastern US. Results and discussion: Results suggest that students' intention to use SNS is impacted by media richness, perceived benefit, and social influence, while students' intention to use SMS is influenced by trust and perceived benefit. Implications to emergency managers suggest how to more effectively manage and market the service through both channels. The results also suggest using SNS as an additional means of providing emergency notifications at academic institutions.en_US
dc.identifier.doi10.1109/TPC.2016.2527248en_US
dc.identifier.endpage109en_US
dc.identifier.issn0361-1434en_US
dc.identifier.issn1558-1500en_US
dc.identifier.issue2en_US
dc.identifier.scopusqualityQ2en_US
dc.identifier.startpage89en_US
dc.identifier.urihttps://dx.doi.org/10.1109/TPC.2016.2527248
dc.identifier.urihttps://hdl.handle.net/20.500.12395/33611
dc.identifier.volume59en_US
dc.identifier.wosWOS:000377928200003en_US
dc.identifier.wosqualityQ1en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherIEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INCen_US
dc.relation.ispartofIEEE TRANSACTIONS ON PROFESSIONAL COMMUNICATIONen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.selcuk20240510_oaigen_US
dc.subjectBenefiten_US
dc.subjectcampus emergencyen_US
dc.subjectemergency communicationsen_US
dc.subjectemergency notification systemsen_US
dc.subjectmedia choiceen_US
dc.subjectmedia richnessen_US
dc.subjectrisken_US
dc.subjectrisk communicationsen_US
dc.subjectshort-message service (SMS)en_US
dc.subjectsocial influenceen_US
dc.subjectsocial network sites (SNS)en_US
dc.subjecttrusten_US
dc.titleFactors Impacting the Intention to Use Emergency Notification Services in Campus Emergencies: An Empirical Investigationen_US
dc.typeArticleen_US

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