Effect of Workers’ Perception in Hospitality Facilities on Work Satisfaction and Intention to Leave Concerning SA 8000 Social Accountability Standards

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dc.contributor.authorÜnüvar, Şafak
dc.contributor.authorErbaşı, Ali
dc.contributor.authorBilge, F. Atıl
dc.date.accessioned2020-03-26T18:32:43Z
dc.date.available2020-03-26T18:32:43Z
dc.date.issued2012
dc.departmentSelçuk Üniversitesien_US
dc.description.abstractSocial accountability is getting more important for tourism, like other sectors. Social responsibility is a part of many fields and SA 8000 (Social Accountability Standards) has been applied to enable facilities to fulfill their responsibility for their workers as one of the most important stakeholders. Aim of this study is to determine at what level workers of hospitality facilities perceive SA 8000 and examine effects of perceived standards upon work satisfaction and intention to leave. In the study, non-probability sampling was used and covered workers of 3 five-star hotels in Konya (n=206). Measures of central tendency (frequency and percentage distribution, arithmetic average, mode and standard deviation) and statistical analysis methods (correlation and regression) were used to examine data obtained through survey. As a result of the study, it was concluded that there is a considerable and positive relation between SA 8000 and work satisfaction, and there is also a considerable and negative between SA 8000 and intention to leave. Besides, a considerable and negative relation between work satisfaction and intention to leave was observed. Accordingly, the more the hospitality facilities apply SA 8000, the more work satisfaction and the less intention to leave workers do have. Also, according to results of the study, as long as work satisfaction increases, intention to leave decreases. We expect that findings of the study will make a significant contribution to strategic management of facilities.en_US
dc.identifier.citationÜnüvar, Ş., Erbaşı, A., Bilge, F. A., (2012). Effect of Workers’ Perception in Hospitality Facilities on Work Satisfaction and Intention to Leave Concerning SA 8000 Social Accountability Standards. European Journal of Social Sciences, 32(1), 59-68.
dc.identifier.endpage68en_US
dc.identifier.issn1450-2267en_US
dc.identifier.issue1en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage59en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12395/28759
dc.identifier.volume32en_US
dc.indekslendigikaynakScopusen_US
dc.institutionauthorÜnüvar, Şafak
dc.institutionauthorErbaşı, Ali
dc.institutionauthorBilge, F. Atıl
dc.language.isoenen_US
dc.relation.ispartofEuropean Journal of Social Sciencesen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.selcuk20240510_oaigen_US
dc.subjectHospitality facilitiesen_US
dc.subjectIntention to leaveen_US
dc.subjectSA 8000 social accountability standardsen_US
dc.subjectStrategic managementen_US
dc.subjectWork satisfactionen_US
dc.titleEffect of Workers’ Perception in Hospitality Facilities on Work Satisfaction and Intention to Leave Concerning SA 8000 Social Accountability Standardsen_US
dc.typeArticleen_US

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