A survey on patient safety culture in primary healthcare services in Turkey

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dc.contributor.authorBodur, Said
dc.contributor.authorFiliz, Emel
dc.date.accessioned2020-03-26T17:37:47Z
dc.date.available2020-03-26T17:37:47Z
dc.date.issued2009
dc.departmentSelçuk Üniversitesien_US
dc.description.abstractObjective. To evaluate the patient safety culture in primary healthcare units. Design. A cross-sectional study, utilizing the Turkish version of the Hospital Survey on Patient Safety Culture developed by the Agency for Healthcare Research and Quality and a demographic questionnaire. Setting. Twelve primary healthcare centers in the center of the city of Konya, Turkey. Participants. One hundred and eighty healthcare staff, including general practitioners (GPs), nurses, midwives and health officers. Intervention. None. Main Outcome Measure(s). The patient safety culture score including subscores on 12 dimensions and 42 items; patient safety grade and number of events reported. Results. Fifty-four (309/6) of the participants were GPs, 48 (27%) were nurses, 51 (28%) were midwives and 27 (15%) were health officers. The mean overall score for positive perception of patient safety culture in primary healthcare units was 46 +/- 20 (43-49 CI). No differences were found by staff members' profession. Among the dimensions of patient safety, those with the highest percentage of positive ratings, were teamwork within units (76%) and overall perceptions of safety (59%), whereas those with the lowest percentage of positive ratings were the frequency of event reporting (12%) and non-punitive response to error (18%). Reporting of errors was infrequent with 87% of GPs, 92% of nurses and 91% of other health staff indicating that they did not report or provide feedback about errors. Conclusions. Improving patient safety culture should be a priority among health center administrators. Healthcare staff should be encouraged to report errors without fear of punitive action.en_US
dc.identifier.doi10.1093/intqhc/mzp035en_US
dc.identifier.endpage355en_US
dc.identifier.issn1353-4505en_US
dc.identifier.issn1464-3677en_US
dc.identifier.issue5en_US
dc.identifier.pmid19700779en_US
dc.identifier.scopusqualityQ2en_US
dc.identifier.startpage348en_US
dc.identifier.urihttps://dx.doi.org/10.1093/intqhc/mzp035
dc.identifier.urihttps://hdl.handle.net/20.500.12395/23239
dc.identifier.volume21en_US
dc.identifier.wosWOS:000270679700007en_US
dc.identifier.wosqualityQ2en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.indekslendigikaynakPubMeden_US
dc.language.isoenen_US
dc.publisherOXFORD UNIV PRESSen_US
dc.relation.ispartofINTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CAREen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.selcuk20240510_oaigen_US
dc.subjectpatient safetyen_US
dc.subjectpatient safety cultureen_US
dc.subjectprimary healthcare uniten_US
dc.subjectgeneral practitioneren_US
dc.subjectnurseen_US
dc.titleA survey on patient safety culture in primary healthcare services in Turkeyen_US
dc.typeArticleen_US

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