A study on communication breakdowns: sources of misunderstanding in a cross-cultural setting

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dc.authorid0000-0002-2503-6072
dc.authorid0000-0002-0262-9553
dc.authorid0000-0002-5037-0267
dc.contributor.authorKorkut, Perihan
dc.contributor.authorDolmaci, Mustafa
dc.contributor.authorKaraca, Burcu
dc.date.accessioned2020-03-26T19:52:47Z
dc.date.available2020-03-26T19:52:47Z
dc.date.issued2018
dc.departmentSelçuk Üniversitesi, Yabancı Diller Yüksekokulu en_US
dc.description.abstractThe Erasmus exchange program has a positive influence on students' intercultural awareness since they find the chance to meet other cultures. Despite high levels of proficiency, there may still be misunderstandings between students of different cultures. As a consequence, the Erasmus program might not achieve its pluriculturalism aim. Purpose of the Study: This study aimed to find out what kind of communicational problems -if any- stemmed from cultural differences in the interactions of Erasmus students with the Turkish students in an undergraduate education context. Method: The data was collected from 69 participants: 39 Turkish students attending three different universities in Turkey and 30 Erasmus students coming from seven different countries. Findings: The answers were clustered in three main themes; the quality of communication; common areas of misunderstanding; and perceptions of each other. Turkish students perceived a better quality of communication with the visiting students. The eye contact patterns of the visiting students and Turkish students caused misunderstanding. As for pragmatics, inviting and offering procedures w ere the main sources of misunderstanding. Visiting students perceived Turkish people as helpful and benevolent, sometimes to the point of being pushy or too protectionist. Turkish people, on the other hand, tended to describe visiting students as individualistic and "free-spirited" people. Implications for Research and Practice: University courses can help students engage in awareness raising activities, and provide more orientation at the onset of exchange terms. Further studies are needed to investigate other potential areas of miscommunication, and with a more representative sample of cultures. (c) 2018 Ani Publishing Ltd. All rights reserveden_US
dc.identifier.citationKorkut, P., Dolmaci, M., Karaca, B. (2018). A Study on Communication Breakdowns: Sources of Misunderstanding in a Cross-Cultural Setting. Eurasian Journal of Educational Research, (78), 139-158.
dc.identifier.doi10.14689/ejer.2018.78.7en_US
dc.identifier.endpage158en_US
dc.identifier.issn1302-597Xen_US
dc.identifier.issue78en_US
dc.identifier.pmid#YOKen_US
dc.identifier.scopusqualityQ3en_US
dc.identifier.startpage139en_US
dc.identifier.urihttps://dx.doi.org/10.14689/ejer.2018.78.7
dc.identifier.urihttps://hdl.handle.net/20.500.12395/36291
dc.identifier.wosWOS:000451637300007en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.indekslendigikaynakTR-Dizinen_US
dc.institutionauthorDolmaci, Mustafa
dc.language.isoenen_US
dc.publisherAnı Yayıncılıken_US
dc.relation.ispartofEurasian Journal of Educational Researchen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.selcuk20240510_oaigen_US
dc.subjectIntercultural Communicationen_US
dc.subjectMiscommunicationen_US
dc.subjectExchange studentsen_US
dc.subjectCultural differencesen_US
dc.titleA study on communication breakdowns: sources of misunderstanding in a cross-cultural settingen_US
dc.typeArticleen_US

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